Myth 3 is about culture. Markets shape our lives, our homes, our possessions – even the music we listen to. And yet, they do much more that this. They shape our expectations of others, our manners and our capacity to trust, and those things in turn shape them.
Markets are not merely antiseptic objects of expert study, or neutral tools of public policy. The people who trade in them are not economic automata operating purely in accordance with financial incentives. On the contrary, markets are subject to ‘animal spirits’. These are the human passions of confidence or pessimism in the face of the unknown, as well as the human instinct to be moved by stories and narratives, and to react to unfairness or corruption.
In sum, markets constitute a created, constructed order. Of course, foolish government interventions can undermine or even destroy markets. But far from being intrinsically opposed, states and markets rely on and benefit from each other. Indeed, they rely on each other more and more today, as competition increases pressure on public resources, private property rights become more contested, and globalisation drives the need for enforceable international standards.
The old bromide that “the private sector makes the money and the public sector spends it” misses a deeper and more interesting truth: that both require each other to function effectively. To take a recent example: the Space Industry Act 2018 sets out law to enable a person or company to put a private satellite in space from a UK launch site, and to cap their liability. The result is expected to be a new era of British space entrepreneurship — all made possible by an Act of Parliament.
What does this mean? As an ideology, neoliberalism is dead. Meanwhile, the debate we as a society need to have – the debate about what markets are and should be for, about the limitations of the idea of ‘market failure’ and the role of the state – has been left by the wayside.
Modern technology has brought with it rapidly increasing complexity in markets, as choices proliferate for consumers. Public attention has rightly focused so far on the use of intra-company transfer pricing and other devices to reduce tax payments to a minimum, and on escalating concerns about privacy and the manipulation of public opinion. But we also need to think again about competition policy.
Companies such as Google, Apple and Facebook enjoy gigantic and increasing asymmetries of power and information versus the individual consumer. These asymmetries allow them the scope to exploit their consumers, both in specific segments, in groups, or individually in ways that run counter to established norms of fair dealing and justice.
These businesses are modern titans which bestride their markets as completely as did the old oil and railway trusts. They are hard for government or regulators to scrutinise, because they are closed systems. But at the same time their status as networks means the normal armoury of regulatory tools against market monopoly or oligopoly is far less effective.
In due course, the world will need to have a deep debate about the astonishing power, and the astonishing absence of accountability, of the technology platforms. But in the meantime, we can look at competition policy. More transparency and disclosure are a prerequisite in this regard, yet markets all being different from one another, different levers will be needed to achieve it.
The Standard Oil Company was broken up after 1911 under the Sherman Act into a host of smaller (but still enormous) oil and gas companies, including what would become Exxon, Chevron, Conoco, Mobil, Amoco and Sohio (the latter two later bought by BP).
Few if any people seriously believe that Google could be effectively broken up into different regional or business units, or that to do so would generate economic value. But that approach might work better for Amazon, with a split between its marketplace and product provider functions, and national or regional services working from a common back office but competing against each other in the marketplace.
As for Google and Facebook, we can lift an idea developed by the father of economics and social psychology, Adam Smith. Human shoppers can be supported by new algorithmic consumers – that is, by pieces of software able to compare and contrast different offers in the digital marketplace and make choices on the human’s behalf.
Imagine trying to choose the best home insurance in such a world, instead of poring for hours over dozens of sites and hundreds of products, or using potentially costly price-comparison sites. You could have your personal online assistant do it for you, in its own time and using networked computational power.
Over time, such online assistants are likely to become commonplace; still more so if data comes to be seen as a public good created by individuals, rather than simply accumulated by companies. These digital agents could, in principle, make automatic purchases subject to individual guidelines, negotiate transactions, and even build coalitions with other digital consumers automatically in order to get keener prices or elicit new products.
There is no reason why an array of new businesses should not emerge to enable this levelling of the playing field to take place. They will require coordinated regulatory intervention, but there is no reason to think that any of this is technically, economically or politically impossible.
These ideas come from recognising the limitations of free-market rhetoric, grasping the possibilities offered by a really deep understanding of markets, and pushing hard for more, and more effective, competition. They can potentially set the new trading and trust-busting standards of the digital future.
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