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Who really rules Manchester United? Despite Jim Ratcliffe's purchase, the Glazers are still in charge

Answer: Not the fans (Andy Barton/SOPA Images/LightRocket via Getty Images)

Answer: Not the fans (Andy Barton/SOPA Images/LightRocket via Getty Images)


January 5, 2024   4 mins

Talk to Manchester United fans about why they don’t like the Glazers and it comes down to one word: love. The club’s American owners do not share the passion of its followers. For them, how their team fares is as important as their families, friends and jobs.

The source of this conflict isn’t so much that the Glazers borrowed the money to buy the club and secured the debt against United. Nor is it that they’re foreign: there have been plenty of football bosses who were born overseas. No, it is that they rarely go to Old Trafford and sit with the Red faithful. Add to that the club’s sustained failure to recapture the glory days under Sir Alex Ferguson, when it won every major honour and did so repeatedly, and the stage was set for a prolonged outpouring of bile and violence.

When the Glazers bought the club in 2005, many were concerned about their use of high-interest loans, secured against the club’s assets, to complete the £800-million purchase. The supporters felt their club was being stolen. Such was their anger that, after their first game, the Glazer brothers, Joel, Avie and Bryan, left the ground in the back of a police van. Since then, they have had every opportunity to explain themselves, to show that the deal, while clever, did not affect the playing side; that under them, United would remain top of the tree. But they didn’t, and the opprobrium stuck.

Such is the opaque nature of United’s finances that it has been impossible to say how much, exactly, the owners have taken out of the club in personal loans, consultancy payments and dividends. But now we have a rough idea, after Sir Jim Ratcliffe paid £1.25 billion for 25% of the club. A Manc and lifelong United fan, he’s viewed by some as a returning saviour.

For the rest of the business world, though, the deal represented an important signal as to where the Glazers think sport is heading. After all, they had the chance to sell the entire club, and end the personal onslaught, but they preferred to retain 75%. In other words, after 19 years, it seems the insults and brickbats were a price worth paying.

Why might this be? Well, despite the lack of public warmth, the Glazers adore owning United. It’s their calling card, affording them a cachet they would not otherwise possess. They attend Formula One and the cricket in the Indian Premier League. United has a pavilion at Davos, the only football club to do so, while Avie is a regular at the World Economic Forum, mixing with the world’s business and political leaders.

Then there’s the belief that United could be worth significantly more than Ratcliffe’s valuation — £10 billion rather than £5 billion. If Chelsea, not even among the top two teams in London based on commercial firepower, could be sold for £4 billion in 2022, then United must be worth at least twice that.

So goes the theory — and it’s not hard to see why. While the players have underwhelmed on the pitch in the Glazer years, United’s marketeers and salespeople have excelled. As the media spent years focussing on the players attending Carrington, United’s training facility, the Glazers were busy assembling a 100-strong sales and advertising workforce 200 miles to the south, in London. The supporters complained, rightly, that the roof at Old Trafford was leaking. Carrington, too, has seen better days. Meanwhile, The Cliff — the training ground that produced the legendary “Busby Babes”, that enabled the Phoenix-like resurrection of the team after the Munich air disaster, then saw the likes of George Best, Bobby Charlton, Dennis Law and the “Class of ‘92” — fell into disrepair. Not, however, the sumptuous premises in Pall Mall and, after they proved too small, in Mayfair.

“After 19 years, it seems the insults and brickbats were a price worth paying.”

When making their decision, the Glazers will also have considered how football as a sport is set to change. Already, players are testing micro-cameras on their shirts. The idea is that, thanks to Augmented Reality (AR) technology, we will be able to see the action unfold as if we are a particular player, or even the referee.

Similarly, avatars are in their infancy. As one City executive said to me recently: “Just think, if people are prepared to pay to watch Abba perform, knowing it’s not really Abba, how could that work for football? They could be at a stadium in Asia watching avatars of the United players playing in a match.” Online betting is also a consideration. For United, which has a massive following in Asia, where gambling is huge, the prospects are enticing.

In the US, meanwhile, which is due to host the next World Cup, the influence on English football is already sizeable. It’s no coincidence that two US-owned British clubs, United and Liverpool, were among the main drivers of an enormously lucrative new European Super League. Of course, the initial proposals were howled down by fans, the media and politicians, but they are now being floated again. United has said it is opposed, but it’s hard to imagine that, if the league did get the go-ahead, the biggest club would not take part.

All of which points to United still representing a valuable investment. And yet, it seems the Glazers still struggled to make a decision. Most obviously, they don’t like partnerships; their father Malcolm, who created the family’s wealth, preferred operating alone and so do they. They’re suspicious, keen to remain in the shadows. Hence a 241-page “pre-nup” with the British tycoon. It is revealing that, among its myriad clauses filed at the New York Stock Exchange, is an agreement between both parties to not criticise the other in public. Glazer-Ratcliffe is not a marriage galvanised by natural attraction and desire; it’s a business arrangement that errs heavily on the side of caution.

For his part, Ratcliffe receives a great dollop of kudos and positive PR. He’s a local lad, and the first in the queue for when the Glazers do decide to depart. Until then, his holding is going to deter any other potential suitors. It’s as much an investment for the future as victory now.

In a smart first move, money has been put aside to repair the roof which will earn him instant acclaim. But it remains to be seen whether he can go on and earn the fans’ affection. As with the Glazers, he is not the sort to deal with partners; he likes to be in sole control. Who decides if a transfer should go ahead, and who decides to raise the offer and blow the opposition away? It stands to reason that it will be those who speak for three-quarters of the amount being paid.

As for the United fans, at least they now have a reason to hope. Yes, it will still be money that talks at the top. But when, on match-day, they look up at the Director’s Box, it’s unlikely there will be empty seats.


Chris Blackhurst is author of The World’s Biggest Cash Machine: Manchester United, the Glazers and the Struggle for Football’s Soul (Macmillan)

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Ian Barton
Ian Barton
3 months ago

“United has said it is opposed, but it’s hard to imagine that, if the (Super) league did get the go-ahead, the biggest club would not take part”.
I assume the author is referring to Manchester City or Liverpool.

J Dunne
J Dunne
3 months ago
Reply to  Ian Barton

Still the biggest club in England by miles. 10 years of being absolute rubbish, but the best supported club in the country week in week out for the entirety of that period – and for most of the 50 years before that.

Ian Barton
Ian Barton
3 months ago
Reply to  J Dunne

I applaud your recall faculties, but Man United no longer the biggest club.

Billy Bob
Billy Bob
3 months ago
Reply to  J Dunne

Might have something to do with the fact they have the biggest stadium in the league though

J Dunne
J Dunne
3 months ago
Reply to  Billy Bob

The stadium doesn’t fill itself. No other team in the form United have been in would fill a 73,000 stadium for every single home game.

Tyler Durden
Tyler Durden
3 months ago

Talking of love it’s simply that the structure of the club has not been modernised in the last 10 years, let alone the physical assets (no European final hosted in the stadium for yonks). The people running the business simply do not care enough about sporting standards and historical legacy, meaning there’s a strong air of disgrace as well as laxity behind the club causing it to fall a decade (or two) behind Man City, Liverpool and Arsenal now.

D Walsh
D Walsh
3 months ago
Reply to  Tyler Durden

And yet for me they are still the most entertaining team in the league

Pedro the Exile
Pedro the Exile
3 months ago
Reply to  D Walsh

in that they have no recognisable system of playing,a manager who doesn’t know his best 11 and a defence that leaks goals at an alarming rate combined with an attack that can’t locate the opposition goal-currently 8th in the PL with a goal difference of minus 5-30 less than Liverpool.
You must be watching a different team to me !

D Walsh
D Walsh
3 months ago

I can’t stop laughing at them, I watch as many of their matches as possible. The players are making more money than ever, but continue to get worse

Ian Barton
Ian Barton
3 months ago
Reply to  D Walsh

hilariously so….

Billy Bob
Billy Bob
3 months ago
Reply to  D Walsh

So were Blackpool when they were up there. Being entertaining is a rather meaningless way to measure the success of a football club

Martin Bollis
Martin Bollis
3 months ago
Reply to  D Walsh

Obviously you like a laugh

Martin Bollis
Martin Bollis
3 months ago

Why is this fading star, so long eclipsed by the Blue Moon, still of interest to commentators?

Must be the smell of money. The prawn sandwich munchers were at the forefront of the game’s change from working man’s passion to global money machine. Looks like they’re aiming at the next ratchet.

Hologram football. Dear god!

Ian Barton
Ian Barton
3 months ago
Reply to  Martin Bollis

Because their grandads told them about the good old days …and how they continue to be the “gift that keeps on giving” but not in a way their current fans can enjoy.

Billy Bob
Billy Bob
3 months ago
Reply to  Ian Barton

United have won 18 league titles in the last 100 years, however every single one has been under Busby or Ferguson. What we’re seeing now is a return to the their usual spot outside of those world class managers

Milton Gibbon
Milton Gibbon
3 months ago

The first two paragraphs try to paint the main focus of ire being the Glazers not doing enough to connect with the fans. It then goes on to ignore the facts stated in the third paragraph about the oprobrium heaped upon the new owners both before and after the purchase and the physical threats and attacks made against them after the family attended their first match. Hard to think how a connection could be made when you are fearing for you and your family’s safety.

While this is often underplayed by the media and at least this article engages with it (though only on the level of acknowledgement) it underplays two factors which deserve at least a mention. Firstly, it was the biggest club in the country being bought by an American “sports brand” at a time of rising anti-American sentiment (the same time period as the anti-war marches, post 9/11 high tide of American Cold War afterglow). This was an undercurrent which was fed by feelings of identity and locality in the face of a global, hegemonic sports “empire”. No owner is ever really “of” the fans – Simon Jordan has spoken about that very well – but there was a heightened animus towards the Glazers which went beyond this. Are there any other examples of this sort of long-standing bitterness towards the owners of any other club? Maybe it is just Man U’s prominence that has put it in the headlines year after year but it does seem exceptional. The second point is all of the above but take into account the jewish background of the family – an inspiring rags to riches story but a difficult hurdle to get over for some. Again, it may be just coincidence that the longest-running and bitterest ownership saga involves jewish owners (lots of other clubs have had them without hassle) but for me it is hard to look past.

J Dunne
J Dunne
3 months ago
Reply to  Milton Gibbon

Are there any other examples of this sort of long-standing bitterness towards the owners of any other club?

Mike Ashley, Owen Oyston, Peter Swales? There are loads.

The Glazers are hated because their sole interest in Manchester United is personal financial gain, whether that is at the expense of football or not. They have absolutely destroyed the club, the vile, soulless, greedy bastards.

Every United fan I speak to agrees that the club is in a worse state than they can ever remember, certainly in the last 50 years.

Milton Gibbon
Milton Gibbon
3 months ago
Reply to  J Dunne

It isn’t a question of owners being dislikes by fans – as a Spurs fan I am always astonished how the owners are criticised by fans when we have the best stadium in Europe (and presumably the world) and have punched above our weight for
the last decade with fantastic players. Owen Oyston built Blackpool a new stadium and oversaw their promotion to the PL, not a nice man but not the worst thing to happen to the club. Mike Ashley was only in charge for less than 15 years and always seemed to be exactly the owner that Newcastle deserved – almost an avatar for the club. He was always there taking the jeers as well which I thought was big of him and the best middle finger to give to the ungrateful punters whose entertainment you are providing. I don’t know so much about Swales (a bit before my time).
If these are the best examples then surely that shows the difference between the Glazers and the rest.

Martin Bollis
Martin Bollis
3 months ago
Reply to  J Dunne

Peter Swales was hated for his greed and massive incompetence. Could have lived with the greed if he’d had a clue.

ian Jeffcott
ian Jeffcott
3 months ago
Reply to  J Dunne

The Glazers have no interest in anything other than money. But they have made a lot of money available for player signings and insane wages paid to substandard players. They didn’t make the football decisions, others did.

Roger Inkpen
Roger Inkpen
3 months ago
Reply to  Milton Gibbon

I suggest you read this paragraph again:
“When the Glazers bought the club in 2005, many were concerned about their use of high-interest loans, secured against the club’s assets, to complete the £800-million purchase…. Since then, they have had every opportunity to explain themselves, to show that the deal, while clever, did not affect the playing side; that under them, United would remain top of the tree. But they didn’t, and the opprobrium stuck.”
I can understand they wouldn’t want to take to the pitch with a baying pre-match mob to explain this. But I believe there are other means of getting your message across.

Virginia McGough
Virginia McGough
3 months ago
Reply to  Milton Gibbon

Manchester has a thriving Jewish population, of which a fair proportion are likely to be United fans, so I don’t think the Glazers’ jewishness is likely to be a factor in their being so disliked.

Richard Craven
Richard Craven
3 months ago

I stopped watching football when the stupid morons started “taking the knee” to the violent racist hate scam Black Lives Munter. I can’t imagine ever watching it again.

Champagne Socialist
Champagne Socialist
3 months ago
Reply to  Richard Craven

Racist scumbags are not welcome.

Ian Barton
Ian Barton
3 months ago

True – so why are BLM gestures still allowed ?

james elliott
james elliott
2 months ago

“The source of this conflict isn’t so much that the Glazers borrowed the money to buy the club and secured the debt against United. Nor is it that they’re foreign: there have been plenty of football bosses who were born overseas. No, it is that they rarely go to Old Trafford and sit with the Red faithful”

Uhm….. no.

You have this totally the wrong way around.

United fans don’t care if the Glazers never show up – they despise the Glazers because the Glazers are ‘milking the franchise’ while the club drowns in the debt they put on its books to fund their purchase of it.

United can no longer buy the league – and the fans hate the Glazers for it.

City fans are delighted that some mega rich Arab is buying them the league year out.

If you fail to grasp that, why are you writing about this?