It is all about perspective is it not. The first lesson I learnt in business is that if a customer decides to hate you and would tell his/her friends to not deal with me was to encourage that customer to do just that as I would not want them (the friends I mean) as customers. Perhaps the owners of media businesses would be well advised to adopt the same attitude.
It is all about perspective is it not. The first lesson I learnt in business is that if a customer decides to hate you and would tell his/her friends to not deal with me was to encourage that customer to do just that as I would not want them (the friends I mean) as customers. Perhaps the owners of media businesses would be well advised to adopt the same attitude.