Will robots take all our jobs? It’s a question we’re starting to get a bit bored with now – especially as there’s so little sign of it actually happening. Could it be that western economies are now so complex, so adaptive, so hungry for skills, that the only impact automation can make on the workforce is to free people up for new jobs?
In an important article for Bloomberg, Kai-Fu Lee, encourages us to take a different perspective. What will robotics and AI do to jobs in the developing world?
“Artificial intelligence is dramatically accelerating the automation of factories and taking over routine tasks such as customer service or telemarketing. AI does such jobs cheaper than the low-wage workers of the developing world and, over time, will do them better. Robots examining your iPhone for scratches don’t take vacations for Chinese New Year; AI customer-service agents don’t demand pay raises.”
For any given range of jobs where automation is a viable option, one would expect those paying the highest wages to be prioritised. So does that mean that developing economies, with their comparatively low wage levels, are safe?
Not necessarily. Offshoring may save on payroll costs, but can be expensive in other ways. Distance from home markets and the difficulty of operating in an unfamiliar regulatory environment can both take their toll. Then there’s the potential threat to intellectual property and the opportunities for efficiency improvement that get lost when the shopfloor is a half-a-world-away from designers, engineers and other specialists.
It seems likely that many companies would re-shore their manufacturing facilities and call centres if they didn’t have to pay higher wages – or, indeed, any wages.
That could have devastating consequences for the countries left behind:
“Without a cost incentive to locate in the developing world, corporations will bring many of these functions back to the countries where they’re based. That will leave emerging economies, unable to grasp the bottom rungs of the development ladder, in a dangerous position: The large pool of young and relatively unskilled workers that once formed their greatest comparative advantage will become a liability — a potentially explosive one.”
China, though, will be fine.
As highlighted before on UnPacked, the Chinese want much more for themselves than to be the ‘workshop of the world’; Chinese demographics mean that the country can’t rely on an endlessly abundant labour supply; and, in any case, Chinese technological expertise and domestic consumer markets are strong enough to keep a heavily automated manufacturing sector at home.
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