July 23, 2024 - 5:30pm

Secret Service director Kimberly Cheatle resigned today. The problem is that it took until now for her to do so: really, she should have stepped down in the days immediately following 13 July.

After all, the assassination attempt on Donald Trump earlier this month was an unforgivable failure of security. While Trump’s immediate protective detail and a supporting Secret Service counter-sniper team responded quickly and effectively to Thomas Crooks’s gunfire, the would-be assassin should never have been able to access the rooftop from which he launched his attack.

Appearing before Congress yesterday, Cheatle did not allay concerns over her agency’s performance. On the contrary, she offered very little new information about what had gone wrong, and at times appeared combative. She did not explain why Crooks was able to remain at large for an hour after he was first reported as behaving suspiciously, nor how the rooftop overlooking Trump was left unsecured. The result was a chorus of both Democratic and Republican voices calling for her immediate resignation.

Yet Cheatle’s failure went beyond her reluctance to take leadership responsibility for Trump’s near-miss. Since entering the director’s office in 2022, Cheatle has pursued policies which have failed to address the Secret Service’s endemic morale problems and its need to recruit and retain the very best.

One of her priorities in this regard has been her advancement of so-called “Diversity, Equity, Inclusion and Accessibility” initiatives. While Cheatle has rightly sought to address the Secret Service’s boys club culture, there is a broad perception within the federal law enforcement community that her policies have led to hiring and promotion decisions based more on an individual’s DEI compatibility than on merit. As Congress investigates the Secret Service’s wider culture and policies, internal hiring strategies and records are likely to come under significant scrutiny. Cheatle may have realised that getting out now was the best option to avoid the storm still to come.

Cheatle’s biggest problem, however, centres on her failure to stem the Secret Service’s notoriously high workforce attrition rate. Tasked with protecting 36 individuals around the clock and also keeping visiting heads of state and their spouses safe, the Secret Service asks a great deal of its employees. The agent community has therefore been particularly burdened by an increasingly heavy workload. Frequent short-notice trips away from family, long duty hours and a management culture that has traditionally revelled in making do with limited resources have all coalesced to undermine morale.

If there’s a main takeaway from her short time in office, it’s that Cheatle should have asked Congress for more money to hire personnel and for its support in altering who receives protection and why. She should have also focused on getting the best applicants into the Secret Service, rather than playing to Democratic Party identity politics. Unless the next director changes course, the deeper challenges facing this most important agency will remain unaddressed. And the risk of another 13 July incident will only grow.


Tom Rogan is a national security writer at the Washington Examiner

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