Facebook issued two statements in the past week relating to its treatment of “misinformation” — and they couldn’t have been more different.
The first was a single paragraph updating their policy on stories speculating that Covid-19 is a man-made virus — after almost every major media outlet, and yesterday even the British and American security services, finally confirmed that it is a feasible possibility.
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“In light of ongoing investigations into the origin of COVID-19 and in consultation with public health experts,” a Facebook spokesman said, “we will no longer remove the claim that COVID-19 is man-made or manufactured from our apps.”
In other words, Facebook now believes that its censorship of millions of posts in the preceding months had been in error. There was, of course, no hint of apology in its most recent statment; though its tone proved quite the contrast to Facebook’s boast last year that, in April alone, it displayed “warnings” on 50 million “pieces of content related to Covid-19”. That was just the start; in February this year, Facebook even placed a warning on a piece for UnHerd by Ian Birrell, an award-winning investigative reporter who has been writing about the origins of Covid-19 since the start of the pandemic.
“When people saw those warning labels, 95% of the time they did not go on to view the original content,” the company says. Moreover, if an article is rated “false” by their “fact checkers”, the network will “reduce its distribution”. This means that, while an author or poster is not aware that censorship is taking place, the network could be hiding their content so it is not widely disseminated.
The second announcement — released on the same day — was that Facebook is now extending its policy of “shadow-banning” accounts that promote misinformation. “Starting today, we will reduce the distribution of all posts in News Feed from an individual’s Facebook account if they repeatedly share content that has been rated by one of our fact-checking partners.” So now, if you share something deemed to contain misinformation multiple times, your account could be silenced; you won’t be informed, you won’t know to what degree your content will be hidden and you won’t know how long it will last — all thanks to group of “fact-checkers” whose authority cannot be questioned.
The fact that this announcement was made on the very same day as Facebook’s admission of error shows how unaccountable these global superpowers are, as well as the extent to which they can act as they please without fear of repercussion. Indeed, it’s hardly surprising that they have increasingly adopted the paraphernalia of governments: Facebook’s “Oversight Board” includes ex-politicians (who it appoints), has its own constitution and passes down “binding” judgements on the company.
Yet imagine if a similar error had been made by a democratic government. There would be consequences; a public inquiry, perhaps, as well as demands for a change in policy and for people to resign. But Facebook — the sixth largest company in the world, whose apps are a source of information for 3.45 billion people, over half the world’s adults — doesn’t simply continue with its programme of cleansing “misinformation”; it doubles down on it.
Clearly, the moderation of social media posts is not a straightforward problem to solve. I don’t favour the move to reclassify social networks as publishers — responsible in the same way as a newspaper for all the content they publish — because it would clearly incentivise more risk-aversion and censorship to avoid lawsuits. On the other hand, nor am I a free speech fundamentalist; it seems reasonable that, for example, posts directly inciting violence should be removed, while there is also case for outlandish medical quackery to also be restricted.
But the trend towards removing and shadow-banning content on still-developing controversies on the grounds of official untruth is censorship of a different order. In the realms of science and politics, the “truth” is always evolving. It is an epistemological fantasy to assume that it can be determined using censorship rather than inquiry.
And so it should concern us all that the full list of claims related to Covid-19 that are still being censored remains alarmingly extensive and definitive. Any “claims that downplay the severity of Covid-19” are subject to censorship, including any suggestion “that the mortality rate is the same or lower than seasonal influenza”. Does this mean that this Politifact article, which concludes that influenza is in many cases more deadly for teens, would be censored? Similarly, “claims that Covid-19 cannot be transmitted in certain climates or weather conditions” are banned, putting an early end to the ongoing scientific debate around the seasonality of the virus.
Yet this climate of censorship was, in many ways, inevitable; what else are we to expect from a global corporation that has the power to determine what are “facts”, and then police them into existence? As for the murky practice of shadow-banning, it seems inevitable that it will only add to the atmosphere of conspiracy and mistrust surrounding debates over Covid-19.
Big Tech got its “misinformation” policy wrong on the lab leak hypothesis — and, if its behaviour in the past week is any indication, it hasn’t learnt its lesson.
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